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Have a question or need assistance? We're here to help!
Office
Brighton & Hove, England BN3 3AJ
Connect
Get in touch
Have a question? Need assistance? We're here to help.
Passionate
Meet Our Team
Get to know the experts behind Sea Brand
Leslie Pumm
Founder & CEO
Former co-founder of dopestudi0s, web designer, graphic designer, brand enthusiast and Webflow developer.
George Courant
Junior Digital Creative
Apprentice, web design and development
FAQs
What types of design jobs can I request?
You can request a variety of design jobs, including logo design, website updates, social media graphics, marketing materials, and more. The scope of work depends on your subscription package.
What services does Sea Brand offer?
We provide branding, web design and graphic design services on a subscription model for both a company's commercial marketing, public affairs or political campaigns. We offer creative design work, web development, hosting and SEO support packages.
What is included in the brand guidelines?
Brand guidelines typically include logo usage, colour palette, typography, imagery, and tone of voice. These guidelines ensure consistency across all your branding materials.
What happens if I'm not happy with what's designed?
This is not a problem at all. We will keep changing it until you love it.
We are not sure where to source images and how to create content for our website. Are you able to help?
Yes, we can help you create content for your website and marketing materials. We have a network of copywriters, photographers and video producers should you require bespoke content.
What happens if I want to unsubscribe or if I want to cancel?
We would be sorry to see you go, but of course you can keep all the assets, including the website we designed and built for you. It is all yours!
What happens if I don't use all my Brand Care projects?
If you don't use all of your project credit, it will reset at the start of the next billing period. You can't build up a credit by not using your monthly projects.
What are the pricing options?
Sea Brand offers three main packages: Pixel Wave (£600/month), Calm Sea (£1,500/month), and Stormy Sea (£3,500/month). Each package includes different levels of service and support.
Is there a contract term for my subscription?
Yes, after a minimum of two months you can cancel your subscription.
I already have a website and it's powered by WordPress. Do I really need to switch?
No, you don't have to switch. Although we work with Webflow, we understand that some WordPress sites have a lot of content and have grown organically over the years. We make sure that we redesign your website using your existing WordPress instance and bring the benefits of Webflow to WordPress.
How does the subscription model work?
You choose a package, subscribe, and schedule a welcome call. You can then start requesting design jobs through your dashboard. The subscription is flexible, allowing you to pause or cancel as needed.
How do I start projects and manage my membership?
Once you have subscribed to one of our packages, you will be given access to our client portal. This is the central place to manage your projects and membership.
Do you offer support for website hosting and SEO?
Yes, Sea Brand provides support for website hosting and SEO as part of our subscription packages. This includes technical support, performance monitoring, and optimisation for search engines.
How long does it take to complete a design job?
The turnaround time for design jobs varies based on complexity. Typically, simple tasks are completed within a few days, while more complex projects may take longer.
How do I contact customer support?
You can contact customer support through your dashboard. Support is available during business hours to assist with any questions or issues.
Can I request a refund?
You may cancel your subscription at any time. However, the service is non-refundable due to the significant time, quality, and expertise invested in the work. Your designs are crafted by the dedicated team at Sea Brand, not generated by AI.
Do you offer bespoke packages?
Yes, please contact us.
Can I pause or cancel my subscription?
Yes, you can pause or cancel your subscription at any time. Simply log in to your account and manage your subscription settings. If you have any more specific questions or need further details, feel free to ask!
Do you offer a traditional fee-for-service agency model?
Yes, we do.
Can I customise a plan for my business?
Yes, we offer custom plans tailored to meet the specific needs of your business or campaign. You can contact us directly to discuss your requirements.
Aha! Isn't it more cost effective to hire or outsource?
Outsourcing design work to an agency can be a lengthy and costly process, often taking months to complete individual projects. Hiring in-house designers can also present similar challenges. Finding and hiring the perfect candidate can take months, costing between £50,000 to £100,000 plus benefits for a senior-level designer. Additionally, you can’t pause their pay when there’s less design work.
Still have questions?
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